Community Acupuncture and COVID-19: our policies and procedures

We will reopen on May 11 with the following measures in place.

Safety measures:

• Illness Policy: stay home if you are sick.
  • When you arrive at the clinic we will take your temperature and ask you screening questions about potential symptoms and exposure to COVID-19. If you have had symptoms in the past 48 hours or exposure to COVID-19, it is not appropriate for you to receive acupuncture and you will be turned away. 
  • Symptoms of illness include fever (of 100.4 degrees or higher), cough, sore throat, shortness of breath, diarrhea, headache, body aches and loss of taste or smell. 
  • If someone in your household or workplace has a suspected or confirmed case of COVID-19, or you have been exposed to COVID-19 and have not received a negative test result, do not come in. 
  • Recent exposure or onset of symptoms? Please call to cancel your appointment, we'll waive the cancellation fee.
  • Our staff will self-monitor for these symptoms and screen by taking their temperature when they arrive.
• Social Distancing:
  • To control traffic flow, we can only accept patients by appointment, no walk-ins.
  • ​​Our treatment room now has 4 chairs that are spaced 6 feet apart. This will allow us to treat up to 4 patients per hour. Treatments will last a maximum of 45 minutes, to allow time for sanitizing between patients. 
  • Patients must arrive 10-15 minutes before their appointment time and wait in their cars until we call them to come in. The waiting room, tea and reading materials are no longer available. 
  • Receptionists will process payments instead of a self-pay station.
  • ​Consultations will continue to be offered by phone. Herbs and supplements will be available for curbside pick-up. In initial phases of reopening the clinic, we will not be taking new patients.  
• Sanitation: cleaning and PPE practices
  • ​All patients and staff must wear masks in the clinic. New cloth and disposable masks will be available at low cost, or you may bring your own.
  • Patients will wash hands and put on a mask when they enter the building. There is a hand washing station in the kitchen with masks.
  • Linens (sheets, blankets, etc.) will be laundered after each patient. 
  • Hard surfaces will be sanitized between patients (door knobs, recliner handles, bins for belongings, etc.)
  • Air purifiers with HEPA filters are run throughout the clinic during business hours. 
• Accommodations for Vulnerable Patients:
  • Older or immune-compromised patients may wish to book a private treatment or book the treatment for themselves and a friend or family member.
  • These appointments are available outside of our regular business hours and must be scheduled by phone. Patients will arrive together and reserve the treatment room for an hour (up to an hour and a half for groups of 3 or 4.) All surfaces will be wiped down before and after.
  • Options and prices for acupuncture include:
    • ​Private treatment - $50-$90
    • Treatment for 2 - $60-$100
    • Treatment for 3 - $75-$150
    • Treatment for 4 (all chairs reserved) - $100-$200