Policies, procedures and safety measures

Illness Policy: Stay Home if You Are Sick​
  • Please do not come in if you have had a fever, cough, sore throat, shortness of breath, diarrhea, headache, body aches or sudden loss of taste or smell in the past 48 hours.
  • If someone in your household has a suspected or confirmed case of COVID-19 please do not come in until you have quarantined for 10 days or you have received a negative test result. Please follow recommended guidelines: www.elpasocountyhealth.org/isolation-and-quarantine and www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.html
  • If you have any questions or concerns about possible exposure to or symptoms of COVID-19 please give us a call and we can help you figure out when it is safe for you to come in. 
  • If you have 2 or more of the above symptoms or a known exposure, please call to cancel and we'll waive the cancellation fee.​​​
Social Distancing
  • To control traffic flow, we can only accept patients with an appointment, no walk-ins. You're always welcome to call and check on availability for same-day appointments.
  • ​​Our treatment room has 5 chairs, spaced over 6 feet apart, which allows us to treat 4 patients per hour. Treatments typically last about an hour from start to finish, allowing patients to rest 30-45 minutes with the needles in. 
  • Patients should arrive 10 minutes before their appointment time and wait in their cars until we text them to come in. 
  • ​Consultations are offered by phone. Herbs and supplements are available for curbside pick-up.  
Sanitation: Cleaning and PPE Practices
  • Face masks are mandatory in our clinic. Your mask must cover your mouth and nose and stay in place during your treatment, so please bring a mask that fits you well. We have complimentary surgical masks available. Sorry, face shields are not an acceptable alternative to masks.
  • Linens (sheets, blankets, etc.) are laundered after each patient.  
  • Air purifiers with HEPA filters are run throughout the clinic during business hours. 
Private Treatments
  • We now offer private table treatments on Sundays and every other Tuesday. These appointments are available online, on a $70-$90 sliding scale. We can accommodate up to two people for table treatments at a time. Please give us a call if you would like to book a table treatment session for two people, on a sliding scale of $60-$80 each.