Policies, procedures and safety measures

Illness Policy: Stay Home if You Are Sick​
  • Please do not come in if you have had a fever, cough, sore throat, shortness of breath, diarrhea, headache, body aches or sudden loss of taste or smell in the past 48 hours.
  • If someone in your household has a suspected or confirmed case of COVID-19 please do not come in until you have quarantined for 10 days or you have received a negative test result. Please follow recommended guidelines: www.elpasocountyhealth.org/isolation-and-quarantine and www.cdc.gov/coronavirus/2019-ncov/your-health/quarantine-isolation.html
  • If you have any questions or concerns about exposure or symptoms please give us a call and we can help you figure out when it is safe for you to come in. If you need to cancel, we'll waive the cancellation fee.​​​
Social Distancing
  • To control traffic flow, we can only accept patients with an appointment, no walk-ins. Same-day appointments are often available. Please call to get on the waitlist if we're booked, as we may have cancellations.
  • ​​Our treatment room has 6 chairs, spaced at least 6 feet apart. We can treat 5 patients per hour. Sessions typically last about an hour from start to finish, allowing patients to rest 30-45 minutes with the needles in. 
Sanitation: Cleaning and PPE Practices
  • Face masks are mandatory in our clinic. Your mask must cover your mouth and nose and stay in place during your treatment, so please bring a mask that fits you well. We have complimentary surgical masks available. Sorry, face shields are not an acceptable alternative.
  • Chairs are sanitized between patients.  
  • Air purifiers with HEPA filters are run throughout the clinic during business hours. 
Private Treatments
  • We offer private table treatments on Sundays with optional cupping. Appointments are available online, on a $70-$90 sliding scale.